It was 2:13 AM.
A coffee mug gone cold sat on the desk. The dashboard was unresponsive. A critical WordPress site had just gone down, hours before a product launch.
We were in panic mode, running last-minute diagnostics, rolling back plugins, sifting through backups, and desperately trying to figure out what had gone wrong. The culprit? A poorly timed plugin update and a missing security patch. It was a nightmare for both us and our client.
Unfortunately, this isn’t just our story, it’s the story of many WordPress users who go it alone.
You think WordPress is “set it and forget it,” until one day… it isn’t.
Why Most WordPress Site Owners Burn Out
WordPress powers over 43% of all websites on the internet. It’s powerful, flexible, and free. But that freedom comes with responsibility. If you don’t have a dedicated technical team, the smallest misconfiguration can trigger slowdowns, crashes, or even security breaches.
And the worst part? These issues almost always happen at the worst possible time, during a launch, sale, webinar, or a high-traffic moment.
We’ve worked with small businesses, creators, eCommerce shops, NGOs, and even bloggers, and their biggest complaint is always the same:
“I just don’t have time to babysit my website.”
That’s why we built the WordPress support system we wish we had years ago.
Why We Created Temi.co.uk’s WordPress Support & Maintenance Services
At Temi.co.uk, we are a team of developers, designers, SEO strategists, and support specialists who live and breathe WordPress. We created our Premium WordPress Support & Maintenance Services with a clear mission:
To take the stress, uncertainty, and complexity out of running a WordPress site.
Whether you’re managing a personal blog, a fast-paced coaching platform, an online store, or a news outlet, your time is too valuable to waste fighting bugs or Googling fixes.
We believe your website should be your best employee, not your biggest liability.
Here’s What You Get With Our Premium WordPress Support
What makes our care plans different? We combine proactive maintenance, hands-on development support, and real-time communication, all wrapped in affordable monthly packages.
Unlimited Customizations & Bug Fixes
Need a layout change? A new contact form? Fix for a mobile view glitch? We’ve got you covered, unlimited minor customizations are included.
20% Off Custom Work
Need something more complex like a custom plugin or membership system? As a care plan client, you get discounted rates on all advanced development work.
24/7 Security Monitoring
Our systems monitor your site every minute of the day. If malware is detected, or if someone tries to break in, we act immediately.
WordPress Core, Theme & Plugin Updates
We test and apply all updates safely, ensuring nothing breaks in the process. You’ll never have to worry about update-induced crashes again.
Daily SEO & Analytics Reports
We track and optimize your visibility in Google with ongoing audits and easy-to-understand analytics.
Expert Support When You Need It
Have a question? Need advice? Book a Zoom, Google Meet, or WhatsApp session. We’re available when you are.
Full Site Backups
We back up everything, files, database, media, plugins—and keep your backups in secure locations, so you can restore your site in minutes.
From Frustration to Freedom: A Real Before & After
We hear it all the time from new clients who come to us in a panic:
“Our site is slow, buggy, and we’re not getting the traffic we used to.”
Often, they’ve tried to patch things together on their own, Googling solutions late at night, relying on outdated tutorials, or juggling multiple freelancers. Some have even been burned by developers who vanish mid-project or install plugins that break the entire site.
But something amazing happens when they partner with us.
Within just a few weeks of joining one of our WordPress support and maintenance plans, those same clients come back to us with a very different message:
“The site is fast, our support requests are handled quickly, and we can finally focus on the business, not tech issues.”
It’s not just a small improvement, it’s a complete transformation. Here’s what that journey looks like for most of our clients:
In the “before” stage, websites are typically plagued by frequent crashes and unexplained downtime. One wrong update or an untested plugin can bring the entire site to a halt, sometimes for hours. Business owners feel helpless, frustrated, and constantly anxious that the next issue is just around the corner.
After joining Temi.co.uk, those issues vanished. We implement automated 24/7 uptime monitoring, so we’re alerted to problems before you are. We apply all core, theme, and plugin updates safely, on staging environments first when needed, and handle all the technical fixes in the background. Your site becomes stable, smooth, and dependable.
When it comes to SEO, most clients initially arrive with outdated meta tags, broken links, and poor performance scores. Their pages load slowly, their bounce rates are high, and Google rankings suffer. As part of our care plans, we run SEO audits, clean up on-page issues, improve site speed, and provide weekly or daily performance reports. Within a few weeks, we often see traffic stabilize, and within a few months, growth becomes visible.
Another big transformation happens with site speed and performance. We’ve had clients whose websites took more than 10 seconds to load, especially on mobile. That’s a deal-breaker for modern users. After optimization, including image compression, script deferral, cache configuration, and lazy loading, most of our clients see sub-three-second load times. That’s not just good for SEO; it boosts conversion rates and improves user experience dramatically.
One of the biggest concerns we hear is about security. Many WordPress users don’t realize their site has vulnerabilities until they’ve been hacked or infected with malware. We’ve worked with clients who lost months of content due to a simple brute-force attack or insecure login practices. Once on our plan, we install real-time protection tools, firewalls, and malware scanners. We also harden WordPress installations to reduce attack surfaces, run daily scans, and offer immediate response and cleanup if something goes wrong. For our clients, that means peace of mind.
And then there’s support, or the lack thereof. Before working with us, clients often struggle with unresponsive developers, long delays, and the constant need to explain issues to someone new each time. Once they’re with us, it’s a different story. We provide real, human support. You can message us via email, schedule a Zoom or WhatsApp call, or submit a task knowing that someone on our team who understands your site will respond promptly. We proactively check your site even when you’re not asking us to.
One client summed it up perfectly:
“I used to dread logging into my site. Now, I forget it’s even there, because it just works.”
That’s the shift we strive to create: from stress and frustration to freedom and confidence.
Whether you’re an entrepreneur juggling dozens of priorities, a coach building a digital brand, or a creative focused on delivering content, not code, our goal is to give you your time and sanity back. With Temi.co.uk, you’re not just fixing problems; you’re investing in a reliable, scalable digital foundation that grows with your business.
Meet Our Care Plans
We’ve designed three WordPress support plans tailored to fit different levels of website needs. Whether you’re just starting out or running a high-traffic online business, there’s a plan for you. All plans include developer hours, speed optimization, security monitoring, backups, and SEO support.
Quick Fixes – £59/month or £600/year
Ideal for smaller websites that need essential protection and occasional tweaks.
Get the Quick Fixes plan
Basic Care – £89/month or £900/year
Perfect for growing businesses, coaches, or eCommerce shops needing consistent care and performance monitoring.
Get the Basic Care plan
Premium Support – £129/month or £1300/year
Built for serious businesses that want rapid support, high uptime, and performance that drives conversions.
Get the Premium Support plan
Why choose yearly?
Subscribing annually not only gives you peace of mind for the full year, but also saves you money compared to the monthly plan. You pay once and stay worry-free all year long!
What Our Clients Say
“We used to scramble every time something broke. Now, we just shoot a message to Temi.co.uk, and it’s handled—fast.” — Lydia, Online Course Creator
“Our online store runs smoother than ever, and our SEO traffic has doubled in 3 months. Best decision we’ve made.” — Terry, Fashion eCommerce Owner
“They feel like part of our team. We don’t worry about our website anymore.” — Uche, Nonprofit Media Platform
Why You Shouldn’t Wait Until It Breaks
Many of our clients come to us after their site has crashed, been hacked, or stopped ranking. But the truth is: proactive support is always cheaper and more effective than damage control.
A broken site during your biggest launch could cost you thousands in lost revenue.
A malware infection can get you blacklisted from Google in days.
A slow website kills your conversion rate and frustrates users.
Let Us Be Your WordPress Wingmen (and Women)
We get it—you didn’t start your business to become a web developer. You shouldn’t have to waste hours tweaking, updating, or worrying about your website.
At Temi.co.uk, we don’t just provide support—we give you the confidence to grow your brand, launch new ideas, and scale without fear.
So if you’re ready to stop patching things together…
If you’re tired of unexpected errors, plugin conflicts, and ghosted developers…
Explore our WordPress support plans now
Let us handle your site, so you can handle your business.