When it comes to online security and keeping privacy protection in standard limits, you can never be too safe, that is a true fact. Unauthorized persons breaking accounts and discovering FTP servers could cost a business not only loads of money, but also some unwanted bad publicity. No matter how many characters a password contains or how weird and « unbreakable » looks, it can be discovered with easiness if it is not highly protected.

Sending passwords from one team member to another to unprotected and unsecured connection is all that a hacker waits. From that point, he can use these private details to add javascript redirects, use customers’ accounts for spamming and so on. Here are some great tips to avoid unauthorized persons’ access on your accounts :

  1. Do not use FTP, but only FTPS network protocols. Mail all your customers a tutorial/guide about how to use FTPS. In addition, a good free client that can be used is to be found here :  http://winscp.net/eng/index.php
  2. Never send account details on clean, not encrypted mails. In order to solve this issue, use easy PGP for important mails encryption.
  3. Never connect to a cpanel account without SSL.
  4. Never save your password in a FTP or even FTPS client that saves the password in a plain file, such as Total Commander. This is an often mistake that hackers take advantage of.
  5. Last, but not least, change the passwords to all servers with regularity and also keep its complex and hard to being discovered.

Are all these five tips an assurance that accounts will never be hacked again and sensible information will not leak ? Sure not, but these are some great ways to keep the odds of unauthorized access lower and deliver a better protection for customers’ privacy information.