Heartinternet.co.uk

Heart Internet

Brief Introduction

This company was started in the year 2004 by Jonathan Brealey and Tim Beresford and claim to be the second company growing the fastest in the UK. They have brought in a high degree of automation with the intent to present customers more control over their account and what’s more they have been able to keep the prices at very affordable levels.

They have experienced tremendous growth over the last half a decade and that has been possible due to their varied service offerings backed up by strong support and reliable back up systems.

Services offered

a) Domain names

Facilities such as multiple web forwarding and registering the domain through email are offered under this service. Free registration and transfer of existing domains is also in the package and at £2.79 per year, it appears to be a very reasonable rate.

b) Web hosting

They offer three types of packages by way of the Starter Pro, Home Pro and Business Pro packages with the Business Pro being the most expensive at £10.75 per month. The Starter and Home Pro packages are priced at £2.49 and £8.99 respectively.

All of them carry interesting features such as:

* Bandwidth without restrictions
* Facility of unrestricted emails and mail boxes
* Exclusive control panel for better account management
* Commercial use allowed

c) Reseller hosting services

The reseller professional account has been specifically customized to suit internet integrators, web designers and those wanting to set up their own hosting services. The features include unrestricted access to bandwidth, hosting of unlimited domains, usage of control panel that is branded as per the customer choice, option of adding unlimited Windows or Linux hosting accounts and the flexibility to create individual packages according to need.

At 29.99 per month, they claim to be offering some of the features free of cost.

d) Dedicated servers facility

They use the latest Dell and Intel technologies without charging for any set up. The processors used are Dual and Quad Core Xeon. Both Linux and Windows servers are supported with programming languages such as PHP, Perl & Python and ASP, ASP.net, .NET Framework respectively. Bandwidth provided is unlimited with instant web rebooting.

They also have a service level agreement in place.

Strengths

* Rapid growth within Europe, Middle East and Africa

* Web hosting services offered with rich features

* Powerful scripting tools such as phpBB, Word Press, Joomla and many more

* Consistently winning awards for customer service

* Judged by Deloitte as the company growing the fastest

* Consistently providing unrestricted traffic and web space over the last half a decade

Support Provided

Customers can chat live, send emails or call the Sales number 0845 644 7750 to solve problems they face on a day to day basis. The company claims to offer the quickest response time.

What customers have to say?

Customers are happy with the services and keep sending in their feedback as well as suggestions which the company takes note of and makes necessary changes to their processes and services.

They claim that they have implemented more than 1000 such ideas from customers till date.

Using your shared web hosting for the first time

Using your shared web hosting for the first time

So, you are the new and proud owner of a shared web hosting account and you wonder where to start from. One good place you can start from is the Getting Started guides your webhosting provider probably offers. However, if you feel that even the thinnest Getting Started guide is too thick for you because you are impatient to start using your shared web hosting account, here is a really brief primer on some of the most important features of a shared web hosting account a beginner should know:

1. Learn the URL of your control panel. One of the things you can’t do without is the URL of your control panel. In some cases it might be the same (or at least similar) to the domain name of the website of your webhosting, but very often (due to security considerations), your shared web hosting package will be hosted on a different server and the URL will be very different. Chances are that you will get the URL (including the port and all other relevant details) in the email you will receive right after you open your account with that particular web host.
2. Learn how to add a domain. Unless you have explicitly chosen a single domain webhosting package, most shared web hosting packages allow to add additional domains to your account. Usually it is done from the control panel (cPanel or something else) and the option is called something like “Add an additional domain”, “Add a new domain”, “Addon domains”, or “Add a subdomain”. Technically speaking, a subdomain is different from a domain but since the domain you will be adding will be treated as a subdomain to your account, don’t get shocked by the terminology.
3. Learn how to configure mail. As with additional domains, unless you have explicitly chosen a web hosting package without any mail features, you will have the chance to use your shared web hosting account to configure a mail server for your domain. Actually, more often than not, you will need to configure the mail accounts, their passwords and quotas. As a user of a shared web hosting package, you will hardly have to configure a mail server, so there is no reason to worry how you will handle this.
4. Learn how to use the file manager. The file manager is a nice feature you should get familiar with. It is true that if you use an FTP client, you will have many of the functionalities a typical file manager offers but since there will be a lot of tasks you will be performing on the files in your shared web hosting account, it makes sense to find the file manager and learn how to use it.
5. Learn how to read statistics. Statistics are vital because they give you information about how your web site is performing. Logs are one source of statistical data. In addition to raw logs (which are hardly the most entertaining type of reading) usually there are also analytical tools, which present the data from the logs in a more readable form.

Almost any shared web hosting provider offers times more features than that. Some of these features (i.e. MySQL databases) are useful but they require more advanced knowledge and you will hardly be able to use them right from the start. Other tools (i.e. Apache handlers, cron jobs, etc.) are also useful but they are too sophisticated for a beginner. Therefore, unless you really need them, you’d better not touch them at all because there is a high risk to make a mess.