eSyndicat directory software is one of the most commonly used search engine friendly web directory software on the Internet today. Temi Odurinde Interviewed Simon Gooffin, eSyndicat directory software creator for UK Webmaster Forums. Excerpts from the interview follows:

Temi Odurinde: When you created eSyndicat, did you ever imagine it would be this successful?
Simon Goofin: At first I was not going to give it to the public but later when a first version was ready I thought it would be great to share it with other webmasters. Of course it was for free and we still have a free version. It does not meat it’s bad if it’s free. Our eSyndiCat Omega version is really great. We spent more than a year for its development and testing. I hope it will be #1 directory software among free scripts (to be honest I’m sure it will be ). Later I got many requests asking for new features and our members were ready to pay. So we started to develop Professional edition for our software. Here I already knew one thing - we must be #1 otherwise we should not even start. With this idea in my head we started to work.

Temi Odurinde: eSyndicate offer so much value, how did you manage to achieve this?
Simon Goofin:
Well, the answer is easy to understand. We use KISS approach. There are quite many people on the net who don’t have good knowledge of computers. It might be quite difficult for them to install plugins, modules, configure everything. That’s why we created a full-featured software that’s easily managed from one admin panel. We will also make new features and functionality in our next versions and it will be full featured by default. Now we are also working on our own modular system. We should offer something really great that’s out of just a simple niche - directory software. We have plans for making some custom packages like classifieds, etc. But this is another story.

Temi Odurinde: You offer unparallel support services, how are you able to offer this and still have such a competitively priced product?
Simon Goofin:
Now we have about 10 persons involved in eSyndiCat project development, support and testing. We will work even more to provide even better services. We know how important support is. It’s great to get fast and good help. We are also customers of some other companies like Jelsoft (vBulletin), Kayako and we’d like to get fast help. That’s the reason we try to offer the same.

You can read the full interview at Webmaster Forum