Heartinternet.co.uk

Heart Internet

Brief Introduction

This company was started in the year 2004 by Jonathan Brealey and Tim Beresford and claim to be the second company growing the fastest in the UK. They have brought in a high degree of automation with the intent to present customers more control over their account and what’s more they have been able to keep the prices at very affordable levels.

They have experienced tremendous growth over the last half a decade and that has been possible due to their varied service offerings backed up by strong support and reliable back up systems.

Services offered

a) Domain names

Facilities such as multiple web forwarding and registering the domain through email are offered under this service. Free registration and transfer of existing domains is also in the package and at £2.79 per year, it appears to be a very reasonable rate.

b) Web hosting

They offer three types of packages by way of the Starter Pro, Home Pro and Business Pro packages with the Business Pro being the most expensive at £10.75 per month. The Starter and Home Pro packages are priced at £2.49 and £8.99 respectively.

All of them carry interesting features such as:

* Bandwidth without restrictions
* Facility of unrestricted emails and mail boxes
* Exclusive control panel for better account management
* Commercial use allowed

c) Reseller hosting services

The reseller professional account has been specifically customized to suit internet integrators, web designers and those wanting to set up their own hosting services. The features include unrestricted access to bandwidth, hosting of unlimited domains, usage of control panel that is branded as per the customer choice, option of adding unlimited Windows or Linux hosting accounts and the flexibility to create individual packages according to need.

At 29.99 per month, they claim to be offering some of the features free of cost.

d) Dedicated servers facility

They use the latest Dell and Intel technologies without charging for any set up. The processors used are Dual and Quad Core Xeon. Both Linux and Windows servers are supported with programming languages such as PHP, Perl & Python and ASP, ASP.net, .NET Framework respectively. Bandwidth provided is unlimited with instant web rebooting.

They also have a service level agreement in place.

Strengths

* Rapid growth within Europe, Middle East and Africa

* Web hosting services offered with rich features

* Powerful scripting tools such as phpBB, Word Press, Joomla and many more

* Consistently winning awards for customer service

* Judged by Deloitte as the company growing the fastest

* Consistently providing unrestricted traffic and web space over the last half a decade

Support Provided

Customers can chat live, send emails or call the Sales number 0845 644 7750 to solve problems they face on a day to day basis. The company claims to offer the quickest response time.

What customers have to say?

Customers are happy with the services and keep sending in their feedback as well as suggestions which the company takes note of and makes necessary changes to their processes and services.

They claim that they have implemented more than 1000 such ideas from customers till date.

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